What Happened to Innerwell
Innerwell closed its at-home ketamine program effective August 31, 2026, and is no longer accepting or treating patients. In early 2026 Innerwell had repositioned as the insurance-forward, therapist-led option, advertising the broadest insurance partnerships of any at-home program and bundling psychotherapy with its ketamine treatment. That program has now wound down. If you had a plan Innerwell accepted, its closure leaves a specific gap, because most at-home ketamine programs are cash-pay.
- Innerwell is no longer accepting or treating patients
- It had repositioned in early 2026 as insurance-forward and therapist-led
- Its closure notice thanked patients as the program wound down
- The insurance-billing model it offered is uncommon among at-home programs
If You Were an Innerwell Patient
Two things matter most. First, your prescription and treatment history do not transfer automatically; any reputable provider will run a fresh medical evaluation and start you at a standard dose. Second, be honest with yourself about what drew you to Innerwell. If it was the insurance coverage, know that most at-home ketamine programs (including ours) are cash-pay, though HSA and FSA usually apply. If it was the built-in therapy, you can keep your own therapist and pair their sessions with physician-led medical care. Bring your dosing history, response notes, and any side effects to your next intake.
- Prescriptions and therapy notes do not transfer; expect a fresh evaluation
- If insurance was your reason: most at-home programs are cash-pay, HSA/FSA eligible
- If the bundled therapy was your reason: keep your own therapist and pair it with medical care
- Gather your dosing history and response notes to share with a new physician
How Discreet Ketamine Compares
Discreet Ketamine is physician-led rather than coaching- or network-based. Dr. Ben Soffer, DO, a board-certified physician, personally evaluates, prescribes, and manages every patient, so you see the same doctor at intake and at every follow-up. We are cash-pay, not insurance-billing like Innerwell was, but the pricing is flat and transparent: a program fee from $250 per month with medication billed separately by a licensed compounding pharmacy (roughly $5 per tablet), and it is HSA/FSA eligible. We do not include therapy in the fee; many patients pair our medical care with their own therapist for the integration work, and Dr. Soffer is glad to coordinate on timing and dose.
- A single board-certified physician on every chart, the same prescriber start to finish
- Cash-pay, not insurance (HSA/FSA eligible): program fee from $250/month, medication ~$5/tablet
- Therapy is not bundled; pair our medical care with your own therapist for integration
- Florida, New Jersey, and California only, with deep single-physician continuity
